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Privacy Policy
Effective Date: 1st January 2024
At FTP TRANSPORT LLC, we respect your privacy and are committed to protecting the personal information of our clients, carriers, drivers, and website visitors. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website, services, and communication channels.
1. Information We Collect
We may collect the following information when you interact with our company: • Name, company name, and contact information. • Phone number and email address. • Business and account information. • Pickup and delivery details. • Shipment and logistics information. • Driver and carrier information. • Communication records between you and our team. • Any information you voluntarily provide through our website, forms, or service requests.
2. How We Use Your Information
We use the information we collect to: • Provide trucking and logistics coordination services. • Communicate with clients, carriers, and drivers regarding active shipments. • Send shipment updates, pickup and delivery notifications, appointment reminders, and operational messages. • Coordinate transportation schedules and load information. • Improve our services and customer experience. • Respond to inquiries, requests, and support needs. • Maintain business records and comply with legal obligations.
3. SMS Communications
If you provide your phone number and opt in to receive SMS messages, you consent to receive business-related text messages from FTP TRANSPORT LLC. SMS communications may include: • Load confirmations. • Pickup and delivery details. • Shipment status updates. • Appointment changes. • Driver and carrier coordination messages. • Other service-related notifications. Message frequency may vary depending on active shipments and business needs. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share information only when necessary to provide our services, including with: • Carriers and drivers involved in transportation services. • Clients and authorized business partners. • Service providers that support our operations. • Government authorities or legal entities when required by law. All information shared is limited to what is necessary for business operations and service fulfillment.
5. Data Security
FTP TRANSPORT LLC takes reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Website Information
Our website may use cookies and similar technologies to improve user experience, analyze website performance, and provide better services. You may adjust your browser settings to manage or disable cookies.
7. Third-Party Services
Our website may contain links or integrations with third-party services. FTP TRANSPORT LLC is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external services they access.
8. Your Rights
You may request to: • Access the personal information we have about you. • Update or correct inaccurate information. • Request deletion of your information where applicable. • Withdraw consent for certain communications. To make a request, contact us using the information provided below.
9. Changes to This Privacy Policy
FTP TRANSPORT LLC may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.
10. Contact Us
Company Name: FTP TRANSPORT LLC • Email: Management@ftptransportllc.com • Phone: (470) 978-2043
By using our website and services, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy.
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